LPD Menorca Oak Fire Door
LPD Menorca Oak Fire Door Product Specification Compatible with: Aragon Oak, Aragon Oak Glaze...
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Terms and Conditions
Hainault Home Improvements based in Hainault, Ilford, Essex (in the Greater London Region) takes great pride in sourcing the very best high quality products for the widest range of styles. The care taken during manufacture and the quality of the raw materials used ensures that your door will give many years of good service, providing it is stored correctly and treated properly. Every single door is guaranteed for 12 months from the date of purchase against faulty material or manufacture, so long as it is treated in accordance with our recommendations.
Prior to fitment the door must be stored in a cool, dry atmosphere and kept flat.
Please be aware that an internal door is suitable for internal use only and must not be exposed to moisture in any way. Equally, an external door has been designed solely for use externally and must not be fitted inside. Doors must not be hung in damp or newly plastered rooms (all new plaster needs at least six weeks drying out period) or suddenly exposed to central heating or other forms of direct heat. Caution should be taken around fitting doors on freshly screeded floors and in double glazed porches and conservatories that are prone to extremes of heat or humidity. Avoid placing and fitting doors close to radiators as this will warp or bow your door. Kitchens and bathrooms should be well ventilated to prevent prolonged periods of exposure to moisture. Your door is a quality piece of furniture, please treat it with respect!
Our manufacturers don’t accept Waxing or Oiling a door as appropriate methods of sealing so we cannot provide a guarantee for any door which has been treated in this way.
Most of our doors are sold unfinished, meaning that they need to be stained, varnished or painted after purchase. It is vital that the door is sealed properly in advance of installation. If you fit the door unfinished and it is subject to rain or direct sunlight, the door will be ruined. You must use an oil or spirit based product when treating the door which will properly seal the timber from moisture ingress. Water based products may adversely affect the construction of the door and should be avoided. Try to use a branded well known finishing product. We recommend and sell Sikkens and Sadolin treatment (Dulux are fine too). Use as many coats as the manufacturer recommends. Don’t forget to seal the areas that you can’t see such as tops and bottoms.
It is absolutely vital that treatment – stain, varnish or paint – be applied to the front and back of the door and that all four edges are sealed as soon as possible. This applies to both internal and external doors. Failure to do so will invalidate your guarantee. No liability will be accepted where any problems have arisen from moisture ingress. For external doors, it is important that all cut outs for letterboxes, locks, hinges are sealed with three coats of finishing treatment. Failure to comply with the above could result in your door warping, swelling or splitting.
Some of Hainault Home Improvements doors are supplied fully finished. Remember, if you’ve bought a door sold under this heading, you must re-seal any trimmed edges, cavities or cut-outs straight away. The top and bottom of the door are often overlooked but must be done, even if it involves taking the door down for a short while. This is particularly important for sealing the end grain which acts like a sponge and soaks up any moisture, causing a door to swell and split.
Due to limited storage space, we reserve the right to return to stock and withhold all monies paid on any goods not collected within two weeks of them becoming available for delivery or collection. Wherever possible, we will notify you by phone or in writing prior to taking such action.
Refunds are made entirely at the discretion of the Management. Where refunds are authorised, the following conditions apply:-
· Refunds will only be considered on production of proof of purchase (which must be within 14 days) and so long as the products have not been damaged, altered or removed from their original packaging. Any goods returned must be in a condition suitable for re-sale.
· A re-stocking charge of 25% shall be incurred upon the return of any standard stock items that were not ordered in especially.
· Delivery charges are non refundable and the customer is liable for all carriage costs for the return of the item/s.
When signing for goods, “unchecked” will not be accepted. Visible damage must be noted at the time of delivery on the delivery note for such a claim to be entertained. The company accepts no liability if costs are incurred by booking a carpenter before having received and checked all goods.
Any claims for damaged goods or where goods supplied do not match those ordered, must be reported within 3 working days of receipt.
Please remember that, by fitting or finishing your door or making alterations in any way, you will be deemed to have accepted the goods as supplied. Unfortunately, we cannot replace a faulty or incorrectly supplied door if ANY alterations have been carried out. Just because you may not be the one fitting it doesn’t excuse you from not checking!
Hainault Home Improvements endeavour to supply a quality product as efficiently as possible. Occasionally mistakes are made through human error and we are sorry for any inconvenience that this may cause; however, we reserve the right to rectify any problems that arise as quickly as possible but we do not subscribe to the compensation culture.
Any goods purchased as factory seconds, clearance, end of line or warehouse damaged are sold as seen, do not carry a guarantee and are non returnable.
All external doors require protection of at least an open porch to enable us to offer our normal guarantee. You must follow our finishing guidelines to ensure that your door looks great for many years to come. Please use the recommended stain treatment to validate your 12 month guarantee period
Oak as a timber is renowned for its decorative grain which is prone to small ‘shakes’ or splits appearing. This is part of the beauty of the timber and is not considered a defect.
